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FitBit Allegedly Selling Defective Fitness Bands

The Fitbit “Charge 2” smart fitness bands were allegedly manufactured with screens that develop cracks over time. The “Charge 2” devices, introduced in 2016 with retail price of $149.95 ($179.95 for the Special Edition Series), continue to be sold through major retailers throughout the United States.

Consumers have complained on the internet that their Charge 2 screens have cracked. Fitbit has allegedly refused to provide refunds or repairs; instead, consumers may have been offered a 25% discount on a replacement product.

As a result of the defect, consumers may have overpaid for the fitness band because the crack significantly diminishes the value of the product.

If you purchased a FitBit “Charge 2” ,  please contact Finkelstein Thompson LLP. You can reach us at contact@finkelsteinthompson.com or call us toll-free at 1-844-280-5009.

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