Consumers allege that United allegedly refused to issue refunds to passengers after canceling thousands of flights to help prevent the spread of the novel coronavirus. A consumer complaint alleges that United will only rebook or provide travel vouchers that expire within a year of the original ticket date, because all airline passengers are entitled to a ticket refund if their flight is canceled, regardless of what reason the airline gives.
The $2 trillion Coronavirus Aid, Relief and Economic Security, or CARES, Act is set to provide a $58 billion bailout to airline companies, but despite this “faucet of taxpayer money that will flow its way,” United refuses to comply with the law or act in the interests of its customers.
If you or anyone you know may have been denied a return by United Airlines., Southwest, or any other airlines please contact Finkelstein Thompson LLP. You can reach us at contact@finkelsteinthompson.com or call us toll-free at 1-844-280-5009.
