Consumers allege that Amazon device “Alexa” processes a user’s commands and Amazon saves a permanent recording of the user’s voice to its own servers. It then analyzes and uses these voice recordings for its own commercial benefit. These uses include allowing workers around the world to listen to the voice recordings and creating voiceprints of users, which can be used to identify them when they speak to other devices in other locations. Amazon has thus built a massive database of billions of voice recordings containing the private details of millions of Americans.
Amazon alleges to obtain consent to record individuals who set up and Alexa – enabled device, but there is a large group of people who did not consent: children. Alexa routinely records and voiceprints millions of children without their consent or the consent of their parents. This practice violates California and Maryland law, which prohibits the recording of oral communications without the consent of all parties to the communication.
If you or anyone you know may have purchased Amazon Alexa device, please contact Finkelstein Thompson LLP. You can reach us at contact@finkelsteinthompson.com or call us toll-free at 1-844-280-5009.
